Our process
Submit your request
Share your bespoke commission requirements with us
Review draft invoice
We'll review your request and provide a draft invoice for you to review
Approve and pay
If you're happy, approve the invoice and we'll send you a payment request
We start manufacturing
Once payment is received, we'll begin crafting your bespoke piece
Our services
| Service | Description | Price |
|---|---|---|
| Custom party box | Fully personalised party box with bespoke design | £45.00+ |
| Keepsake box | Handcrafted keepsake box with customisation | £50.00+ |
| Wedding stationery suite | Complete wedding invitation suite with RSVP cards | £120.00+ |
| A3 party sign print | Premium A3 party sign with custom design | £10.00 |
| A4 party sign print | Premium A4 party sign with custom design | £7.00 |
| A3 wedding sign print | Elegant A3 wedding sign with bespoke design | £10.00 |
| A4 wedding sign print | Elegant A4 wedding sign with bespoke design | £7.00 |
| Handmade cards & envelopes | Handcrafted cards and matching envelopes | £3.00+ |
| Wedding place names | Personalised place names crafted to complement your wedding theme | £1.00+ |
| A3 seating plans | Stunning wedding seating plans designed and personalised. | £15 |
Return policy
Bespoke & Personalised Items: As all our bespoke and personalised products are created specifically for you, they cannot be returned or refunded once ordered. We encourage you to review all personalisation details carefully before approving your order to ensure everything is exactly as you envision.
Damaged or Faulty Items: If your item arrives damaged or there is a manufacturing error, please contact us within 48 hours with photos of the damage. We'll work with you to resolve the issue promptly, whether through a replacement or refund.
Non-Personalised Items: Non-personalised items can be returned within 14 days of purchase in original, unused condition for a full refund. Items must be in their original packaging and in resaleable condition.
We're committed to your satisfaction. If you have any concerns about your order, please don't hesitate to get in touch — we're here to help.
Shipping
We will work quickly to ship your order as soon as possible. Your dispatch date will be confirmed on your draft invoice. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Manufacturing
Studio Craftsmanship: Each order is carefully crafted in our studio with meticulous attention to detail. We take pride in creating bespoke pieces that reflect your unique vision, treating every commission as a special project worthy of our full expertise and care.
Premium Printing: We use high-quality printing techniques on the finest materials available. Our selection of premium papers and finishes ensures your pieces not only look beautiful but feel luxurious in hand, creating a lasting impression.
Precision Cutting: Every item is precisely cut to perfection, ensuring clean, professional edges that showcase the quality of our work. This meticulous attention to detail is what sets our bespoke pieces apart.
Quality Assurance: Before your order leaves our studio, every single item is carefully inspected to ensure it meets our exacting standards. We're committed to delivering pieces you'll be proud to display and share.